Help Center

RISK FREE, Guaranteed Tracking

Call a Btracking Specialist at 1-866-233-0953

Risk Free Trial - Guaranteed Tracking


Guaranteed  to Track or Your Money Back

30 Day Risk Free Trial (limit 5 devices per customer)

  • Start GPS tracking with Btracking - vehicles, cell phones, or equipment. Pay only for trackers and activation. If you cancel service and return tracking devices within 30 days from the date you start the service, you will not be charged for tracking service AND the tracker price (less shipping) will be refunded. This applies to all plans - monthly, one and two year contracts.*
  • A valid credit or debit card is required. A hold may be placed on the account for the amount of the tracking service fee.
  • After 30 days you will be charged for the just-completed month of service and the upcoming month of service, and the tracker price is no longer refundable.
  • *Tracking devices must be returned in the same condition to avoid wear and/or damage charges. Return shipping cost is the customer's responsibility.
  • Guaranteed Tracking

  • Btracking guarantees all devices will track. We will refund your subscription fee for any device that stops tracking due to platform or device failure, from the date we are notified. Please note, most tracking failures are due to improper installation/usage and we reserve the right to make every attempt to troubleshoot remotely.
  • If at any time your GPS vehicle or asset tracking device fails, we will replace the device. Tracker devices will be replaced in accordance with your plan or contract. Click here to view Pricing Plans.