We guarantee Btracking will track your vehicle, asset or phone. If you are unsatisfied at any time during the first 30 days, we will refund the prorated balance of your service fee and the purchase price of your tracker (upon return of tracker; shipping costs not refundable; does not apply to customers who have completed a trial offer)
If at any time your GPS vehicle or asset tracking device fails, we will replace the device. Trackers under a year old are replaced at our expense; trackers more than one year old will be replaced with a new device at cost, or with a refurbished device at 40% of the cost of a new device (your choice, and subject to availability of refurbished devices), as long as you have been a continuous customer for more than one year. Subject to return of original tracker; shipping costs not refundable.