Tracking devices and smartphones have a GPS receiver. It obtains signals from a number of stationary satellites positioned in earth’s orbit, and the combination of these signals will allow the device to determine its location in terms of latitude and longitude coordinates. The device send these coordinates, along with the unique device identifier, to the Btracking server through a wireless network, and this information is used to plot the device’s location on the Btracking Mapping Platform.

No. The lifetime cost of our trackers is likely to be less than that of many competitors. Many GPS providers experience high attrition, so why sell a tracker that lasts beyond the one year contract? We don't have high attrition, the majority of our customers have been with us for years. Many GPS providers sell trackers with no ability or minimal ability to report vehicle characteristics like odometer, driver behavior, fuel remaining, etc. etc. Our trackers report everything the vehicle reports, from seat belts in use to impact detection to check engine light on, and much much more. And our trackers last, we have trackers in vehicles that are 10 years old and stil going strong. That's the difference..

No, wireless data plans are included in the subscription price.

Yes, if you like. Just create, or let us create for you, geofences around those areas you want to be notified about, and enable an alert (email, text, or just a notice on the mapping platform). Then when a tracked item enters or leaves that area, you'll know. Geofences can also be directly coded into tracking devices, and can be assigned automatically. Geofences can also be drawn on a route to let you know when a tracked item strays too far from that route. Geofences are ideal for sales territories, work sites, regularly traveled routes, and much more.

Yes. Set up your work schedule. We'll create an alert so you'll know whenever the vehicle moves outside those hours. Alerts can be seen on the mapping platform and/or sent via email or SMS text message.

Yes. You can set up an "Hours of Operation" schedule for any number of groups, with any number of vehicles or individuals, and disable tracking outside those hours.

GPS trackers with accelerometers and access to the vehicle's diagnostics provide a wealth of data beyond positioning. For example, many alerts are developed based on algorithms such as accelerating or braking beyond a set parameter. Btracking encourages its clients to discuss their requirements with your representative to make sure alerts and reports match your requirements.

Yes. Trackers not in use can be suspended to reduce the monthly charge. Send a request to support@btracking.com. There is a monthly suspension fee of $5/mo and a reactivation fee of $50.

Monthly tracking can be canceled with 30 day's notice. If a Contract is cancelled the balance of the Contract is due immediately unless otherwise stated in the Contract.

Android and iPhone. Btracking works wherever your smartphone does. If the device can get a signal, it can be tracked. Btracking works with any wireless carrier that does not block access to the GPS chipset in the phone.

Yes. Typically, Btracking will use approximately 2MB of data per month to track your smartphone.

Upon installation of the Btracking phone tracking app, you may need to "trust" the app. Our app is only available from Google Play store and Apple App store and is guaranteed safe.

3 to 6 months' tracking data is instantly available online via the Mapping Platform, and data from 18 months prior to the current date that has been archived will be provided within 5 business days upon request. Data older than 18 months' from the current date is provided upon request within 7 business days at an additional cost and subject to availability (Btracking guarantees access to a minimum of 3 years' of data from storage archives).

Data roaming rates are determined by your wireless carrier. There is no incremental or special Btracking fee.

No. Btracking is a business tool intended to improve the manageability and productivity of off site personnel in a collaborative manner. As with any smartphone, the user can disable GPS, stop the Btracking app, uninstall it, turn off the phone, or place the phone in location where GPS and/or cell coverage is inaccessible, all of which disables tracking.

Many jurisdictions have laws and regulations that restrict or prohibit tracking without a person's consent. Quite often, consent can be implied such as through company conditions of employment.

It is solely your responsibility to be aware of, and to comply with, all applicable tracking laws and regulations of your jurisdiction and to obtain any required consent. Btracking.com may refuse to provide service if, in our sole opinion, you may be in non-compliance with applicable laws and regulations. Please see Terms & Conditions for details.

We are unaware of any jurisdiction that prohibits tracking a vehicle you or your business owns, rents or leases, and we unaware of any jurisdiction that prevents you from concealing a GPS tracker in said vehicle.

It is solely your responsibility to be aware of, and to comply with, all applicable tracking laws and regulations of your jurisdiction and to obtain any required consent. Btracking.com may refuse to provide service if, in our sole opinion, you may be in non-compliance with applicable laws and regulations. Please see Terms & Conditions for details.