Btracking guarantees all devices will track. We will refund your subscription fee for any device that stops tracking due to platform or device failure, from the date we are notified. Please note, most tracking failures are due to improper installation/usage and we reserve the right to make every attempt to troubleshoot remotely.
If at any time your GPS vehicle or asset tracking device fails, we will replace the device. Tracker devices will be replaced in accordance with your plan or contract. Click here to view Tracking Plans.
